To: All Providers
From: PacificSource Health Plans
We have temporarily removed the benefit information displayed on InTouch, our online portal, along with our websites. The benefit information in some cases were displaying wrong information and/or not displaying information at all. Our IT department is working on this issue, however we do not have an ETA for resolution. We will notify our providers when this has been resolved.
In the meantime, please contact our Customer Service department for any benefit inquiries.
Sincerely,
Provider Network
PacificSource Health Plans