Enrollment Resources

We understand the importance of choosing a plan that best fits your needs. Start by comparing benefits, copays, coinsurance, monthly premiums, and prescription drug coverage. The links and documents below will help you decide on a plan.

If you want to enroll today, you can follow the easy, step-by-step instructions at our secure online enrollment center. You can also complete the enrollment form below and mail it to us, or simply give us a call and we can enroll you over the phone.

If you prefer to meet with one of our friendly, knowledgeable people, feel free to stop by our office, Monday through Friday from 8:00 a.m. – 5:00 p.m. There is no appointment necessary. We are here to help.

• View Summary of Benefits
  

  The Summary of Benefits provides you with a summary of covered benefits. For each benefit, you can see what this plan covers and what Original Medicare covers. This plan offers all the benefits that Original Medicare offers, plus more.

• Attend a Seminar or Educational Class
  

  Attend one of our seminars about the plans we offer. Have questions about Medicare? Attend an educational class that is free to the public about Medicare (plan-specific information will not be shared).

• 2021 HMO Plan Ratings
  

  The Centers for Medicare & Medicaid (CMS) measures how well Medicare health and drug plans perform on more than 50 different items by rating Medicare Advantage plans on a one to five star scale. Five stars represent the highest quality and value. Plan performance Star Ratings are assessed each year and may change from one year to the next.

• Multi-Language Interpreter Services
  

  We have free language interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 888-863-3637. This is a free service.

• Enrollment Form
  

  Use this form to enroll today or to change your plan.

Am I eligible to enroll in PacificSource Medicare?

You can enroll in PacificSource Medicare if:

1. You are enrolled in Medicare Part A and B, and
2. You do not have End Stage Renal Disease (there are no exclusions for any other health conditions), and
3. You are a resident of one of the counties in our service area.

When can I enroll?

You can join a PacificSource Medicare plan when:

1. You are new to Medicare (your first Medicare enrollment opportunity)

   You may enroll three months before the month your Medicare begins, and up to three months after. If you are unsure what date your part A and Part B coverage begins, the lower right hand side of your red, white and blue Medicare card includes this information.

   For Example: If your Medicare begins in July, you can enroll anytime between April 1 and October 1.

2. You are already on Medicare.

   You can enroll between October 15 – December 7

   You may:

   • Join a PacificSource Medicare plan
   • Change plans
   • Transfer Part D Prescription Drug coverage from one plan or company to another
   • Add or drop Part D Prescription Drug coverage
   
   

3. You qualify for a Special Enrollment Opportunity (exception)

   You may be able to join a PacificSource Medicare plan at other times of the year if:

   • You recently moved into our service area mentioned above
   • You recently lost employer health insurance coverage
   • Your current Medicare Advantage plan is leaving the area
   • Your current plan will no longer be offered
   • You recently became eligible for both Medicaid and Medicare
   • You have been approved for Extra Help from Medicare
   • You recently lost creditable Part D Prescription Drug coverage
   • There may be other exceptions, please contact us for details

Can I enroll today?

Once you decide on the plan that best fits your needs, you can follow the easy, step-by-step instructions at our enrollment center. Our online enrollment is confidential and secure.

If you prefer to meet with one of our friendly, knowledgeable people, please call, email, or stop by our office, Monday through Friday from 8:00 a.m. – 5:00 p.m. There is no appointment necessary. We are here to help.

When will my coverage begin?

After you have enrolled in a PacificSource Medicare plan, generally your coverage will begin the first day of the month after the month we receive your completed enrollment form.

For example:  If we received your enrollment form November 15, your coverage would begin December 1.

In certain instances, you may enroll earlier:

1. If you are new to Medicare

   You can enroll as early as three months prior to your Medicare coverage beginning.

   For example: If your Medicare coverage begins on July 1, you can enroll as early as April 1.

2. If you are already enrolled in another plan, you can enroll in a PacificSource Medicare plan during the Annual Enrollment Period:

   For example:

   If you enroll between October 15 – December 7, 2021, your coverage would begin January 1, 2022.

There may be other exceptions, please contact us for details.

After you enroll in a PacificSource Medicare plan we will send your completed enrollment form to the Centers for Medicare & Medicaid Services (CMS) for approval. Once we receive confirmation from CMS, we will send you a confirmation letter.

You will also receive your new member packet and ID card within 10 business days after we receive confirmation from CMS. Your coverage will begin on your effective date. If you have any questions, please call, email, or stop by our office, Monday through Friday from 8:00 a.m. – 5:00 p.m.

Members may enroll in the plan only during specific times of the year. You must have Part A and Part B to enroll in the plan. Contact us for more information.

What Is Medicare?

• People age 65 or older
• People under age 65 with certain disabilities
• People of all ages with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant)

Different Parts of Medicare

Original Medicare Includes Part A and Part B:

Part A - Hospital Insurance:
Part A helps cover inpatient care in hospitals, skilled nursing facilities (not custodial or long-term care), hospice and some home health care. Many people automatically get Part A after you get disability benefits from Social Security. Most people don't pay a premium for Part A because they or a spouse already paid for it through their payroll taxes while working.

Part B - Medical Insurance:
Part B helps cover doctors' services, outpatient hospital care, preventive care, physical and occupational therapists, and some home health care. Most people pay a monthly premium for Part B. You will need to sign up for Part B during your initial enrollment period (the 7-month period that begins 3 months before the month you turn age 65, includes the month you turn age 65, and ends 3 months after the month you turn age 65). If you don’t sign up for Part B when you are first eligible, you may have to pay a late enrollment penalty.

Part C – Medicare Advantage Plans:

Part C is Medicare Advantage plans (like HMO and PPO plans). PacificSource offers Medicare Advantage Plans. Part C is health coverage run by private companies like PacificSource under contract with Medicare. These plans include both Medicare Part A and Part B in the convenience of one plan and fill in some of the gaps in Medicare coverage. Some plans also include Part D Prescription drug coverage and preventive dental in the convenience of one plan. Most people will pay a monthly premium for this coverage. You must continue to pay your Part B premium and must have both Part A and Part B to enroll.

Part D - Prescription Drug Coverage:

Part D is prescription drug coverage run by private companies approved and under contract with Medicare. These plans help lower prescription drug costs and help protect against higher costs in the future. Like other insurance, if a beneficiary decides not to enroll in a drug plan when they are first eligible, they may pay a penalty if they choose to join later. Most people will pay a monthly premium for this coverage.

You may be able to get Extra Help to pay for your prescription drug premiums and costs. To see if you qualify for extra help, call:

• 1-800-MEDICARE (1-800-633-4227). TTY users should call 877-486-2048, 24 hours a day/7 days a week;
• The Social Security Office at 800-772-1213 between 7:00 a.m. and 7:00 p.m., Monday through Friday. TTY users should call 800-325-0778; or
• Your State Medicaid Office.

What You Pay

Below are some of the costs you will pay if you only had original Medicare‡:

Part B (Medical)

• $135.50 monthly premium*
• $185 yearly Part B deductible (you must first pay this amount for covered services before Medicare begins paying for your coverage)
• 20% of the costs for most services including doctor office visits, outpatient surgery, emergency and urgent care

Part A (Hospital)

• $1,364 deductible per benefit period
• $0 per day (days 1-60)
• $341 per day (days 61-90)
• $682 per each "lifetime reserve day" after day 90 for each benefit period (up to 60 days over your lifetime)
• You pay all costs beyond lifetime reserve days

Part D (Prescription)

• Monthly premium: varies by plan and income

‡ The costs above are for 2021, and may change for 2022.

* Most people will pay the standard monthly Part B premium. However, some people will pay a higher premium because of their yearly income (over $85,000 for singles, $170,000 for married couples). For more information about Part B premiums based on income, call Medicare at 1-800-MEDICARE (1-800-633-4227). TTY users should call 877-486-2048. You may also call Social Security at 800-772-1213. TTY users should call 800-325-0778.

What Medicare Doesn't Cover

There are some limitations to Original Medicare. In most cases, the following are not covered:

• You are not covered outside the United States
• Outpatient prescription drug coverage
• No annual limit to your total out-of-pocket expenses (example: you will continue paying 20% for most services all year)
• Not all doctors accept Original Medicare

Medicare Advantage and Medicare Supplement

If you decide you need extra coverage in additional to Original Medicare, you have two options for purchasing additional coverage through Medicare Advantage and Medicare Supplement plans. On both plans, you are still on Medicare. Here are the main differences between these plans:

Medicare Advantage Plan (like PacificSource Medicare plans)
These plans (PacificSource Medicare HMO and PPO plans) fill in the gaps by covering some of the costs Medicare does not cover. We provide more benefits than Medicare alone and Medigap plans. And we provide personal service to make it easy. We offer a variety of plans to meet your needs, including low-priced plans to help save you money. You will also get the convenience of plans that include medical (Part A and Part B) and prescription drug coverage (Part D) all in one plan. You also have the option to add preventive dental to your plan for an additional monthly premium.

Finding a doctor is easier because nearly every doctor in the region is accepted by PacificSource. And, with all our Explorer plans, you have the freedom to see any doctor you want that accepts Medicare wherever you are in the United States. Rest assured you are covered when you travel with worldwide urgent and emergency care.

When you go to the doctor you will need only one ID card: your PacificSource Medicare ID card. The front of the card will show whether you have medical, prescription drug, and/or preventive dental coverage. The doctor will need to send the bill to only one company, your Medicare Advantage plan like PacificSource Medicare. We will pay the bills on behalf of Medicare. Medicare reimburses us for their portion of the costs. Since we deal directly with Medicare, you and your doctor will have less paperwork.

Monthly premiums are the same for all ages. Everyone on one plan will pay the same premium for that year.

For more information on Medicare Advantage plans, or to enroll, please call: 866-282-8814, TTY 711

Medicare Supplement Plan (Medigap)
These plans also fill in the gaps in Medicare coverage. Original Medicare will cover the services under Part A and Part B. The Medigap plan will then cover some of the additional costs Medicare did not cover. If you also wanted Part D coverage, you would need to purchase a Part D prescription drug plan in addition to your Medigap plan.

Not all doctors accept Original Medicare. If your doctor does not accept Original Medicare, then you will either need to find another doctor, pay for the services yourself, or enroll in a plan that has a contract with your doctor. Generally, services outside the United States are not covered.

When you go to the doctor you will need two ID cards: your red, white, and blue Medicare card and your Medigap card. The doctor will need to send the bill to two places: first to Medicare to pay their portion and then to your Medigap plan to pay the plan's portion.

Monthly premiums are based on your age.

How Can I Get More Information About Medicare?

Call 1-800-MEDICARE (1-800-633-4227) or visit www.medicare.gov for more information about Medicare benefits and services including general information regarding medical or Part D benefits. TTY users should call 877-486-2048, 24 hours a day/7 days a week.

Or, come to an ABC’s and D’s of Medicare class sponsored by PacificSource. You can learn more about the often confusing process of the Medicare system, and how to make informed choices about health insurance. You’ll find the information you need to make the right decisions for you and your family. Classes are free and are open to the public. These events are only for educational purposes. No plan-specific benefits or details will be shared. Click here to see our events.