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Latest Notices and Updates

2025 Fall provider Workshops
9/22/2025
Enrollment is now live! 
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Medicare Advantage Claims Pay Hold January 2025
12/19/2024

Medicare Advantage Claims Pay Hold


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Change Healthcare cybersecurity event: what to know and do
2/29/2024

Change Healthcare cybersecurity event: what to know and do


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Medicare Advantage Claims Pay Hold
1/22/2024
All Medicare Advantage claims with 2024 dates of service are being held while we validate correct pricing and benefits. 
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New CMS rule requires counselors and therapists to have a Provider Transaction Access Number (PTAN) - Effective 1/1/24
11/13/2023
New CMS rule requires counselors and therapists to have a Provider Transaction Access Number (PTAN) - Effective 1/1/24
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Formulary Changes - GLP-1 RA's - Effective January 1, 2024
10/16/2023
Formulary Changes - GLP-1 RA's - Effective January 1, 2024
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Behavioral Health treatment plans required in 2024
9/27/2023
Behavioral Health treatment plans required in 2024
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Prior Authorization changes for 2024
9/19/2023

Prior Authorization changes for 2024


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End of the COVID-19 Public Health Emergency FAQ
6/9/2023
End of the COVID-19 Public Health Emergency FAQ
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New direct phone for Washington providers
1/13/2023

Washington State providers now have a new direct phone to reach PacificSource Provider Services: 888-224-3556, TTY: 711. We accept all relay calls.


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