Receive Your Plan Materials Electronically

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You can opt to receive your annual plan materials electronically. Doing so reduces clutter while giving you easy access to your materials, 24/7.

What's included in the electronic plan materials packet?

• Annual Notice of Changes
• Evidence of Coverage
• Provider Directory
• Formulary (if you have Part D coverage)
• Pharmacy Directory (if you have Part D coverage)

If you go paperless, you will also receive your materials earlier. To get your 2025 annual plan materials electronically, you must opt in by September 1, 2024.

How to Go Paperless

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First, create your InTouch account:

1. Visit the InTouch page.
2. Click on "Sign Up for an Account."
3. Follow the verification process.
4. On the final step, set your preferences by selecting which materials you want to receive electronically.

If you already have an InTouch account:

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Follow these steps to begin receiving your member materials and notifications electronically:

1. Log in to InTouch.
2. From your InTouch home page, select "My Profile."
3. Under "Email Preferences," select the materials you would like to receive electronically.
4. Click "Save Preferences."

If you have any questions or need help signing up, please contact Customer Service.