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Latest Notices and Updates


We recommend all Claim Status checks be completed using our secure provider portal, InTouch for Providers.  Please visit OneHealthPort.com to sign up or log in. 

For claims status unable to be obtained via InTouch for Providers, please complete the Claims Status Request form and email it SECURELY to the emails outlined below, based on line of business.  Please note, claims must be at least 90 days p
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SPH Analytics Calls
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As a reminder, as of Date of Service 7/1/2022, Medicare FFS Claims will start taking 2% Sequestration as a withhold.  Please see below for previous notice


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Three-Dimensional (3D) Printed Orthopedic Implants
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PacificSource has been made aware of a phone scam claiming to be the Oregon Medical Board, asking for personal information.  The Oregon Medical Board has released an official notice on these scams.  Please be digilent and don't provide the caller any personal information. See the Oregon Medical Board official alert here:

https://www.oregon.gov/omb/Topics-of-Interest/Pages/DEA-Impersonator-
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Changes to Prior Authorization requirements for Transcranial Magnetic Stimulation (TMS)


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Changes to Prior Authorization Requirements for EpiFix skin substitute - Effective 7/11/22
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As a reminder from 12/2021, as of Date of Service 4/1/2022, Medicare FFS Claims will start taking 1% Sequestration as a withhold.  Please see below for previous notice:

On behalf of CMS:

The Protecting Medicare and American Farmers from Sequester Cuts Act impacts payments for all Medicare Fee-for-Service (FFS) claims:

  • No payment adjustment through March 31, 2022
  • 1% payment adjustment April 1 – June 30, 2022
  • 2% payment adjustment begi
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Access To Care Survey is now conducted by phone
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Medicare FFS Claims: 2% Payment Adjustment (Sequestration) Changes
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