Enrollment is now live!

Medicare Advantage Claims Pay Hold

Change Healthcare cybersecurity event: what to know and do

All Medicare Advantage claims with 2024 dates of service are being held while we validate correct pricing and benefits. 

New CMS rule requires counselors and therapists to have a Provider Transaction Access Number (PTAN) - Effective 1/1/24

Formulary Changes - GLP-1 RA's - Effective January 1, 2024

Prior Authorization changes for 2024

End of the COVID-19 Public Health Emergency FAQ

Washington State providers now have a new direct phone to reach PacificSource Provider Services: 888-224-3556, TTY: 711. We accept all relay calls.

All Medicare Advantage claims with 2023 dates of service will be held while we validate correct pricing and benefits.  We anticipate these claims will be released by January 16, 2023. Thank you for your patience as we ensure the accuracy of our claims processing.  

Please reach out to your Provider Service Representative should you have any questions.