Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
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InTouch for Members


InTouch for Members lets you access information about your PacificSource Medicare coverage 24 hours a day. Through this secure site, you can:

  • See your benefit details, such as co-pays and out-of-pocket totals
  • Access your ID card and plan documents
  • Check drug coverage and costs
  • Find a provider or pharmacy
  • Pay your premium
  • Set your preferences for electronic communications
  • And more!

Registration is quick, easy, and free.

Member Login

InTouch for Agents


InTouch for Agents is our secure website for our Medicare-appointed agents. Through InTouch, you can:

  • Submit new enrollment applications with your name attached as the agent-of-record
  • Check the status of applications previously submitted online
  • Obtain your own unique enrollment link to give to prospective clients that will attach you as the agent-of-record for applications they submit online
Agent Login

InTouch for Providers


InTouch for Providers is our secure website for providers. Through InTouch, you can:

  • Access claims
  • Request and check the status of preauthorizations
  • View member benefit information
Provider Login