Our office-space closures help ensure community and employee safety
In our effort to slow the spread of COVID-19, PacificSource office locations remain closed. Until further notice, we’re unable to accommodate any walk-in visitors. As always, our Customer Service team is glad to answer your questions by phone or email. Let us know how we can help!
Contact Us

InTouch for Members

InTouch for Members lets you access information about your PacificSource Medicare coverage 24 hours a day. Through this secure site, you can:

  • See your benefit details, such as co-pays and out-of-pocket totals
  • Access your ID card and plan documents
  • Check drug coverage and costs
  • Find a provider or pharmacy
  • Pay your premium
  • Set your preferences for electronic communications
  • And more!

Registration is quick, easy, and free.

Member Login

InTouch for Agents

InTouch for Agents is our secure website for our Medicare-appointed agents. Through InTouch, you can:

  • Submit new enrollment applications with your name attached as the agent-of-record
  • Check the status of applications previously submitted online
  • Obtain your own unique enrollment link to give to prospective clients that will attach you as the agent-of-record for applications they submit online
Agent Login

InTouch for Providers

InTouch for Providers is our secure website for providers. Through InTouch, you can:

  • Access claims
  • Request and check the status of preauthorizations
  • View member benefit information
Provider Login