InTouch + PacificSource MyChart for Members


InTouch for Members is your secure member portal for managing your PacificSource health plan. Log in to InTouch to:

  • View your benefit details, such as copays and out-of-pocket totals
  • Find a provider or pharmacy
  • Pay your premium
  • Access your ID card and plan documents
  • Update your address and contact preferences
  • Access CVS Pharmacy®

Once you're signed in to InTouch, select MyChart from the main menu. In MyChart, you can:

  • Message PacificSource Care Management and Appeals & Grievances teams
  • Complete health questionnaires and assessments
  • Read letters and notices about care management, appeals and grievances, and medical and pharmacy authorizations
Member Login

InTouch for Agents


InTouch for Agents is our secure website for our Medicare-appointed agents. Through InTouch, you can:

  • Submit new enrollment applications with your name attached as the agent-of-record
  • Check the status of applications previously submitted online
  • Obtain your own unique enrollment link to give to prospective clients that will attach you as the agent-of-record for applications they submit online
Agent Login

InTouch for Providers


InTouch for Providers is our secure website for providers. Through InTouch, you can:

  • Access claims
  • Request and check the status of preauthorizations
  • View member benefit information
Provider Login